Privacy Policy
Last updated: June 14, 2023
Preamble
Fyve Services is a limited liability company with a capital of 15,871 euros, registered with the Paris Trade and Companies Register under number 853 795 193, with its registered office located at 53 rue de la Montagne de l’Esperou, 75015 Paris (“Fyve”or“we”).
Fyve places great importance on compliance with personal data protection regulations.
The purpose of this Privacy Policy (“Privacy Policy”) is to inform you—regardless of your status (whether you are an employee of our clients, a prospective client, an expert, a consultant, a candidate, a subcontractor, a partner, or a website user) (“you”)—about how we process your personal data in the context of our relationship.
The Privacy Policy complies with the legal provisions applicable to the protection of personal data, including those set forth in Law No. 78-17 of January 6, 1978, known asthe “Data Protection Act,” and in the General Data Protection Regulation No. 2016/679 (the“GDPR”).
1. Identity of the data controller
Fyve is the data controller for your data for the purposes described in Section 2 of the Privacy Policy.
2. Purposes, legal bases, data collected, and retention periods
| Purposes | Legal basis | Data collected | Retention periods |
|---|---|---|---|
| Management of contractual relationships with clients, experts, and subcontractors(Contract drafting, contract management, billing, etc.) | Performance of the Contract |
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Your data will be retained for the duration of our contractual relationship plus an additional five (5) years for evidentiary purposes. |
| Training Organization | Performance of the Contract |
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Your data will be retained for the duration of our contractual relationship plus an additional five (5) years for evidentiary purposes. |
| Lead Generation Management | Fyve’s legitimate interest in promoting its services to our prospective and existing business customers. |
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Your data is retained for a period of three (3) years from the date of our last interaction with you. |
| Responses to inquiries and contact requests | Fyve’s legitimate interest in responding to requests for information. |
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Your data will be deleted once your request has been processed. |
| Recruiting a candidate s (Processing applications, building a resume database) | Fyve has a legitimate interest in processing job applications, whether unsolicited or otherwise.Candidates will be asked for their consent to have their resumes stored in Fyve’s databases. |
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Your data will be processed for the duration of the application review process and then deleted.With your consent, we may retain your data in our resume database for an additional two (2) years. |
| Website improvements, statistics | Fyve’s legitimate interest in improving the Site’s functionality.User consent where required. |
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Cookies and other commercial trackers may be stored on the user’s device for a maximum period of thirteen (13) months. After this period, raw traffic data associated with an identifier is either deleted or anonymized.Information collected through cookies and trackers is retained for a period of twenty-five (25) months. After this period, this data is deleted or anonymized. |
| Handling Data Subject Requests | Legal requirement. | Identification information. | Data related to the processing of rights requests is retained for as long as necessary to process the request.It is subsequently archived in an intermediate storage system for the duration of the applicable criminal statute of limitations. |
3. Data source
Fyve collects and processes your personal data directly from you. If Fyve were to collect your personal data indirectly, you would be notified at the time of collection.
4. Who receives your data?
Within the scope of their respective responsibilities and for the purposes set forth in Article 2, the categories of recipients who may have access to your data are:
- Authorized staff from Fyve’s various departments (authorized staff from Human Resources, Sales, Accounting, IT, Marketing, and Customer Service);
- The service provider responsible for hosting and managing the website;
- Authorized personnel from our subcontractors;
- Training organizations (OPCOs);
- Where applicable, the relevant courts, mediators, certified public accountants, auditors, attorneys, bailiffs, debt collection agencies, and regulatory authorities;
- Third parties that may place cookies on your devices when you give your consent (for more details, see the "Cookie Management" section).
5. Is my data transferred outside the European Union?
Whenever possible, Fyve gives preference to subcontractors located within the European Union.
However, Fyve may transfer your data outside the European Union. These transfers are carried out in accordance with the provisions of the GDPR, and Fyve implements all necessary safeguards to secure your personal data, including by selecting processors located in countries that ensure an adequate level of protection or by applying the European Commission’s standard contractual clauses, supplemented by additional safeguards where necessary.
For more information about data transfers, please contact us:
- By mail to the following address: FYVE SERVICES – 53 rue de la Montagne de l’Esperou – 75015 Paris
- By email to the following address: contact@fyve.fr
6. Cookie Management
6.1. What is a cookie?
A cookie is a small text file stored on your device’s hard drive when you visit a website. It records certain information about your browsing activity or online behavior, which helps us improve and enhance your experience
6.2. Why do we use cookies?
The cookies used on this website are designed to improve your browsing experience and the services we provide to you.
The cookies are as follows:
- Essential cookies: Essential cookies are necessary for our website to function. They allow you to navigate our website and use its services and features.
- Analytical and statistical cookies: Analytical trackers collect or use information about how you use our site, which helps us improve it.
- Social media cookies: these cookies provide social media sharing features
- Marketing cookies: These trackers are used to create a profile of your interests and subsequently show you relevant ads.
For more information about the types of cookies we use, click here.
6.3. How do I delete cookies?
On your computers, smartphones, and other devices used to access the internet, your web browser accepts cookies from websites by default.
However, you retain control over the installation of these cookies, as you can configure your browser to:
– Accept or reject cookies from the Platform;
– Systematically reject all cookies;
– Ask for your consent for each cookie you encounter while browsing the internet.
To do this, simply open your web browser and follow the instructions. For example:
– In Internet Explorer™: Tools (on the browser toolbar) ► Internet Options ► Privacy tab ► select the desired level.
– In Firefox™: Tools menu (in the top toolbar) ► Options ► Privacy tab ► select the desired options.
– In Chrome™: Settings menu (settings icon) ► Settings ► Privacy and security ► Site settings ► Cookies and site data ► Select the options you want.
– In Safari™: Safari menu (settings icon) ► Preferences ► Security ► Show Cookies ► Select the options you want.
– In Opera™: Tools menu ► Preferences ► Advanced tab ► Cookies section ► Manage cookies ► Select the desired options.
As noted above, if you choose to block our cookies, please be aware that your ability to browse the Site and/or use certain features may be affected. In any case, if you choose to delete all cookies, your user experience will be significantly impacted and your browsing preferences will be erased.
You can adjust your cookie settings at any time by clicking here.
7. What are your rights regarding your personal data?
In accordance with applicable law, you have certain rights when your personal data is being processed.
Subject to the conditions applicable to the exercise of these rights, you have the following rights:
- Right of access: You have the right to obtain confirmation as to whether or not your personal data is being processed, and, if it is, to receive a copy of all the data we hold about you.
- Right to object tothe processing of your data on legitimate grounds.
- You have the right to withdraw your consent at any time if the legal basis for the processing is consent.
- Right to data portability: Only when the legal basis for processing is the performance of a contract or consent may you receive your personal data in a commonly used, machine-readable, structured format, in particular for the purpose of transmitting it to a third party. Where technically feasible, you also have the right to have your personal data transmitted directly to that third party.
- Right to rectification: You have the right to request that your personal data be corrected as soon as possible if it is incomplete or inaccurate.
- Right to restriction of processing: You have the right to request that the processing of your personal data be restricted in certain cases defined by law.
- Right to erasure: Subject to certain conditions set forth in Article 17 of the GDPR, you have the right to have your personal data erased.
- The right not to be subject to a decision based solely on automated processing, including profiling.
- The right to determine what happens to your data after your death and to choose whether or not we disclose your data to a third party you have previously designated. In the event of your death and in the absence of instructions from you, we undertake to destroy your data, unless its retention is necessary for evidentiary purposes or to comply with a legal obligation.
If you exercise these rights, you may be asked to verify your identity, for example by providing a form of identification or any other document that allows us to verify your identity, in order to protect against fraudulent requests.
You may exercise your rights by contacting us using the contact information provided in Section 8 of the Policy.
8. Who should you contact if you have questions about the processing of personal data or wish to exercise your rights regarding such data?
If you have any questions regarding the processing of your data or wish to exercise any of your rights, please contact our Data Protection Officer:
- By mail to the following address: FYVE SERVICES – 53 rue de la Montagne de l’Esperou – 75015 Paris
- By email to the following address: contact@fyve.fr
Finally, you have the right to file a complaint with the data protection authority in your country of residence; in France, this is the CNIL: https://www.cnil.fr/
9. Update to the Privacy Policy
To ensure compliance with applicable regulations, Fyve reserves the right to modify the Privacy Policy at any time.